1 hour ticket response
Urban Hosting’s team of customer service technicians is specialized in supplying prompt answers to each of your inquiries. We will review your support ticket once it’s been received and will reply with a solution to your problem within maximum 1 hour after the customer support ticket submission. In reality, our average trouble ticket response time is twenty minutes.
An Intuitive Help Center
In the Web Control Panel you can find an easy–to–navigate Help section where you can get quick tips on how to use our web hosting services. You can see the answers to your inquiries in our F.A.Q. database, find more information in the web hosting account management articles or watch our educational video tutorials.
