The management of all hosting-related aspects is performed through a tool known as ‘Control Panel’. There are several types that offer more or less capabilities, but generally speaking, they all permit you to control website files, to set up e-mail addresses and databases, to view account usage statistics or the amount of traffic your visitors have generated. You'll be able to carry out these actions via buttons and menus, and you'll feel as if you’re managing your own PC. The billing part is normally managed from a different system, which may include domain registrations as well - if the company provides such services. Oftentimes, trouble tickets may be opened throughexactly the same system, while in others, this can be executed using a different support interface, so you might end up using 3 user interfaces with a single web hosting account.